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1. What will my
address be and will it be a P.O. Box?
Mr. Jones
3108 Wayfarer Ave., #12345
Somewhere, FL 32899
2. How often will
my mail be sent?
You decide what delivery schedule you want. We offer scheduled
deliveries of daily, weekly, and monthly. Aside from these choices
you can request mail at any other time. A special shipment may be
made at any time.
3. Do you
repackage items to save on shipping?
Whenever possible we will repack your items to consolidate
them into one package to save you postage.
4. Other than the
stated shipping and handling charges, what other fees can I expect?
Within the US there are no other fees associated with your
package unless insurance or priority shipping is requested. Outside the US
you may incur commercial invoice charges as well as certain tariffs, custom
fees, and taxes. If you want specific information regarding your country
please email us
and let us know in which country you will be residing.
5. If I receive
only one letter what will I be charged for?
The minimum shipment is only one ounce. We
package your mail for shipment to you at the lowest package weight possible
and charge you the cost of shipping plus a small handling fee to cover the
cost of tape and envelopes
6. After I open my account what else do you need from me?
After your online order has been processed the only other
thing we need is USPS Form 1583, which allows us to act as an agent to
receive mail for you. This document can be found here:
USPS Form
1583. (If you don't have Adobe
Acrobat Reader installed on your computer, please download and install it
FIRST). You then mail USPS Form 1583 to us along with a check your membership
fees and postage deposit funds
7. Can I
send you mail to be anonymously remailed for me?
Yes. Send us the mail with or
without stamps and we will post it on our meter, charging you only the cost
of postage. This service is included with paid membership. We also provide anonymous remail
service to non members at cost plus 10.00 per event.
8. How do I open
an account with Fast Forward?
9. How do I pay
for my shipments?
At the time you sign up you provide us with a refundable
postage deposit. When we ship, we deduct the shipping costs and fees from
this deposit. Deposits must be received before shipment will begin. If
your deposit funds run low, we will send you a notice with your next
shipment. When our service ends, your postage deposit funds may be
refunded to you.
10. Will you
receive mail for other people, such as family and friends, at my address?
Yes. Our service is designed for two adults and any
dependant minors that reside with them. You may also add associate
members (business name, brother, cousin etc.) for $30 per name per year.
An additional 1583 form will be needed for each additional name.
11. Can I change
my shipping frequency once I have selected it?
12. What is your
customer privacy policy?
We consider all information collected
from you in any form to be private and proprietary. Our customer's privacy is of the utmost
importance and we will at no time divulge customer names, addresses,
places of visitation or personal business without you specifically
requesting that we do. We would only provide information to government
or judicial authority under court order or subpoena and never to private
citizens or companies. We will never sell our mailing list to any
entity.
13. I travel a lot.
How often can I change my address and how do I do that?
You may change your Ship To address as often as you like
by contacting our Toll-Free number or sending us an email. We can also
schedule your whole itinerary so your mail follows you as you travel.
14. How do I
contact someone at Fast Forward Re-Mail?
You may reach us at the telephone numbers listed on the site. We provide Personalized
service by real people- 10am to 3pm EST weekdays. (Because of our unique
personal service we are often available outside those hours. Anytime we are
in the office we will personally answer your call to serve your needs). You
can count on reaching one of our experienced operators who know how to give
you the service you need. We also have 24 hour access via voice mail and
email. We observe the same holidays as the USPS. That list can be found on
the
United States Postal Service website.
15. What does
"certified by the USPS" mean?
It means we have
registered with the USPS and agreed to subject ourselves to inspection
by the local Postmaster and Inspector General. We operate just like a post office, and
work along with them to provide the fastest, safest, and cheapest
mail service in the world.
16. What is
Package receipt notification?
When an important letter
or package arrives (medications, jury duty, auto registration, etc) we
special handle the piece so you get your most important mail promptly.
17. How does the Florida vehicle registration service work?
When you get tired of paying high ad valorem taxes, we know how to qualify
you to register your vehicles in Florida. Using our vehicle registration
service can save you up to $4500.00 per vehicle per year. You may
need to call one of our registration specialists so we can send the
proper vehicle registration package.
18. How does
Voters registration work?
The State of Florida Department of State will not
allow you to register to vote unless you maintain a tenancy and a "place of abode" in
the county of your voter registration. Ask us about one of our tenancy
packages if you wish to vote using our services.
19. Can I have
your online purchases and merchandise shipped to my Florida address?
Yes, because we provide
merchandise receipt service from all carriers, you can save money by ordering
by catalog or internet. We receive merchandise for you and reship to your
location.
20. Can I pickup
my mail when I am in Lake City?
Sure
you can, stop in when you are in town. Members are always welcome to come by
the mail processing center and pickup their mail in person any time you are
in Lake City. If you can't make it between 10a and 3p weekdays, just call us
and we will make special arrangements to meet you. If you need directions, just call us, we will bring you in
safely.
21. Can I receive
my mail via fax or email?
Yes, your important mail
can be in your hands almost instantly using our fax or email service.
22. I am
going on a short vacation, and I don't want my neighbors to know my
business, can you help?
Short vacations are no
problem with our vacation mail service. Your mail is kept secure and confidential,
and will follow you anywhere or await your return.
23. How
do I avoid serving Jury Duty?
We applaud you for
performing your civic duty, but let's face it, sometimes it is just
not convenient to drive across country just to serve on jury duty.
We have spent years developing and perfecting a number of perfectly
legal and moral methods for avoiding jury duty. When you get called
for jury duty, we will attempt to contact you to see if you wish to
avoid the jury duty. Removing yourself from the burden of jury duty
is as simple as paying our small fee and returning the jury notice
to us for handling. If you are not excused, we will refund double
your fee.
24. How does the
Membership work? (1 month, 3 months, Six Months, Annual)
We
provide you with a street address in Florida, you travel as you please and tell
us when and where to send your mail. Your mail follows you. You pay a
renewable membership rate for a specified period. At the time we sign you up,
we collect a refundable postage deposit and each time we mail to you we
charge this deposit for the postage based on the USPS postage fee chart plus
a small handling fee.
25. How does the
Gold membership work?
Gold membership works just like the
Annual membership except that you pay one flat rate annual fee and have no
further costs for the year. You may have you mail sent anywhere in the
mainland USA one time each week. We follow your mail sorting requests and
sort and discard obvious junk mail to save on postage. Occasional packages,
no problem. Magazines, no problem. You can hold your mail anytime you want
and have it shipped anywhere you want within the mainland USA.
26. What other
membership options do you offer?
We have developed
additional membership options to cater to the needs of our clients.
STANDARD MEMBER - This is a three year commitment to membership. It works just like a annual
membership, but saves you money.
If you are going to be committed to the lifestyle for three years or
more, you should consider this option.
PLATINUM MEMBER - This
is a three year commitment to
the GOLD membership. It works
just like a GOLD membership, but saves you money. If you are going to be committed to the lifestyle for
three years or more and want the convenience of one flat rate for all
services, you should consider this option.
GOLD LIFETIME MEMBER -
This option allows you all the benefits of a GOLD membership for as long as
you need them. It is ideal if
you will be committed to the lifestyle for at least 6 years and don’t want to
pay any more fees, ever.
PLATINUM LIFETIME MEMBER
– This option offers all the benefits of the GOLD LIFETIME membership. Plus,
if the time arrives that you no longer need our services, we will return
all the fees charged for this membership. This choice creates the highest value for you since all
fees are returned to you when you leave the nomadic lifestyle and resume
traditional living arrangements.
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